Effective Date: 1 February, 2025Last Updated: 1 February, 2025Walden LLC, DBA Moth Labs ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, services, and products. It also explains your rights under U.S. privacy laws, including the Colorado Privacy Act (CPA).1. Scope and ApplicabilityThis Privacy Policy applies to personal data collected from visitors, users, and customers in the United States, including residents of Colorado.By accessing or using our services, you acknowledge that you have read and understand this policy.---2. Information We Collect/We may collect the following categories of personal information:A. Information You Provide Directly- Identifiers: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and account details.
- Payment Information: Billing details and transaction history (processed securely by third-party payment processors).
- Communication Data: Information you provide when you contact us, such as customer service inquiries.B. Information We Collect Automatically- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on our website, and interactions with our content.
- Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze site performance.C. Information from Third Parties- Service Providers: We may receive data from analytics, payment processors, and marketing partners.
- Social Media Platforms: If you engage with us on social media, we may collect your profile information and interactions.---3. How We Use Your InformationWe use your personal data for the following purposes:- Provide and Improve Services: To process transactions, deliver services, and enhance user experience.
- Communications: To send account notifications, updates, and marketing messages (opt-out available).
- Security & Fraud Prevention: To detect, prevent, and investigate fraud or security incidents.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.---4. How We Share Your InformationWe do not sell your personal data. However, we may share your information as follows:- Service Providers: With vendors that support our operations, such as hosting, payment processing, and analytics.
- Legal & Compliance: If required by law, such as in response to subpoenas or regulatory requests.
- Business Transfers: In case of a merger, acquisition, or sale of assets.We ensure that any third party handling personal data complies with applicable privacy laws.---5. Your Rights Under the Colorado Privacy Act (CPA)If you are a Colorado resident, you have the following rights under the Colorado Privacy Act (CPA):A. Right to AccessYou can request a copy of the personal data we have collected about you.B. Right to CorrectionYou can request that we correct any inaccurate or incomplete personal data.C. Right to DeletionYou can request that we delete your personal data, subject to legal or contractual obligations.D. Right to Opt-OutYou have the right to opt out of:- Targeted advertising
- Sale of personal data (We do not sell data)
- Automated decision-making and profilingE. Right to Data PortabilityYou can request a structured, commonly used, and machine-readable copy of your data.F. Right to AppealIf we deny a request, you have the right to appeal our decision.To exercise your rights, contact us at:Email: [email protected]We will respond within 45 days as required by the CPA. If an extension is needed, we will notify you.---6. Data Security & RetentionWe use industry-standard security measures to protect your data from unauthorized access. Personal data is retained only as long as necessary for our operations or legal obligations.---7. Children’s PrivacyOur services are not directed at children under 13 years of age, and we do not knowingly collect personal information from minors.---8. Changes to This PolicyWe may update this Privacy Policy periodically. The “Last Updated” date at the top reflects the latest changes. Continued use of our services constitutes acceptance of updates.---9. Contact UsIf you have any questions about this Privacy Policy or your rights, contact us at:Email: [email protected]Mailing Address:
Moth Labs
734 Main Street, 115
Grand Junction, CO 81501